Valerie Ingold

Managing Director


You could say her career in collections was inevitable, but as a young college student she certainly didn't see it that way. Valerie started with CCC in 1998, part time, as a receptionist while earning Photography and Art History degrees. She began making calls for our Outsource department shortly after that and went full time as an Outsource Specialist after college. She was promoted to Outsource Supervisor with responsibility for the day to day operations of the department and a few years later, to Outsource Manager. In 2013, Valerie became a Vice President in the company. She is a Dale Carnegie graduate and is active in the IACC and CLLA; currently holding the position of IACC President. Valerie is one of our owners and is on our Board of Directors. These days, achieving the highest level of customer service in our industry is her passion and that starts and ends with our amazing employees. Valerie also travels regularly for the company and delights in experiencing new places while meeting the people who drive us to greatness: Our clients.