Robert P. Ingold President bingold@commercialcollection.com   Meet our entire staff Read our Privacy, Security, & Return Policies

Founded

September 15, 1962

Our Bank Is

M&T
One Fountain Plaza
Buffalo, NY 14203

Our Principals Are

Robert P. Ingold, President
Joseph Grieco, Executive Vice President
Judith A. Mattioli, Sr. Vice President
Bonds We Carry

$400,000 bond with Commercial Law
League (Agency Section)
$1,000,000 Errors & Omissions Policy

Membership

• Commercial Collection Agency Association of the Commercial Law League of America (Recently awarded Caine Award)
• Mr. Ingold is Past Chair of Board of Directors, Agency Section of CLLA.
• International Assoc. of Commercial Collectors
• Experian Credit Bureau
• National Association of Credit Management
• Advertising Media Credit Executives Association
• Credit Institute of Canada
• Forum of Credit Execs. Toronto

Professional Organizations We Belong To:

• Commercial Collection Agency Association of the Commercial Law League of America
  
• International Association of Commercial Collectors

Collection Department

Our collection team is made up of experienced and ethical professionals. Our collectors are provided with, and take advantage of, the most current technologies to help you collect more debt, more frequently, so you can enhance your bottom line. Our team of professionals provides more than 75 years experience in the industry. We are committed to providing you with honest, ethical collections. We employ sound, proven collection techniques to collect your money.

We will provide you with full online access so that you can monitor and review the accounts you place at any time. We provide several different reporting options and will tailor them to your specifications.

All payments are applied rapidly and accurately. We are in full compliance with Fair Debt Collection Practices Act and the Code of Ethics adopted by the American Collectors Association.

Legal Department

Should negotiations with the debtor reach an impasse, it may be necessary to forward the account to an attorney in the debtor’s area. We have a designated department to handle such accounts. Our Legal

Department consists of a team of professionals that will handle any files forwarded to an attorney in our network. Our experienced legal staff will use their expertise to provide consultation and recommendations that have your best interests in mind. As legal files generally take a bit longer to be resolved, you can be sure that our legal team is protecting your interests every step of the way.